It's so easy to say we understand, but do we really? The desire to feel understood by our family, friends, co-workers, even the customer service person on the other end of the phone, is fundamental to us all. Join us as I talk about how to make people feel understood...they will thank you for it.
It's so easy to say we understand, but do we really? The desire to feel understood by our family, friends, co-workers, even the customer service person on the other end of the phone, is fundamental to us all. Join us as I talk about how to make people feel understood...they will thank you for it.